Privacy Policy for Asergo ApS

Effective Date

This Privacy Policy is effective as of the date of publication on asergo.com.

Introduction

Welcome to Asergo ApS. We are committed to protecting your personal data and ensuring your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

Responsible Entity

Asergo ApS VAT ID No. DK-43915878 24, Agern Allé, Building 1 DTU Science Park DK-2970 Hoersholm Denmark Tel.: +45 45941401 Managing Director: Mrs. Britt Fugman Registered Court: The Maritime and Commercial Court in Copenhagen, Denmark

How We Process Personal Data

We collect and use your personal data solely to process your orders and communicate with you. If you subscribe to our customer newsletter, we will use your email address to send it to you. We will also send you status messages from asergo.com if you have requested these messages through our customer administration interface. Additionally, we collect and process data provided by job applicants during the application process.

Categories of Data We Collect

Registration Data

When you register an account with us, we collect and process the following personal data:

  • Name
  • Address information
  • Telephone number
  • Payment information
  • Email address

We do not collect or store credit card numbers or verification codes. This information is disclosed only to the respective payment service provider. However, we do store a pseudo card number for your convenience, which allows you to make payments without re-entering your credit card information each time.

We delete all your registration data within 24 months of account deletion or once the statutory retention period expires. You can delete your user account by sending an email to [email protected]. The legal basis for this data processing is Art. 6 (1) lit. b GDPR.

Email Addresses

If you subscribe to our newsletter or request automated messages from Asergo, we store your email address. We use the double opt-in method to ensure you want to receive the newsletter. You can revoke your consent at any time by clicking the “Unsubscribe” link in the newsletter. The legal basis for processing your data for this purpose is Art. 6 (1) lit. a or Art. 6 (1) lit. b GDPR.

Server Log Files

Whenever you visit our websites, we automatically store certain data, including your IP address (anonymized), browser type and version, time, date, and the website from which you came to our site. The legal basis for this data processing is Art. 6 (1) lit. f GDPR.

Who We Forward Your Data To

External service providers may have access to your data to assist us in providing our services. In some cases, third parties such as government authorities, external consultants, or our business partners may receive your data.

Payment via Credit Card

When paying via credit card, the payment is processed by an external service provider.

Debt Collection Agency

If you fail to pay your Asergo invoices on time, your necessary data may be passed on to an external debt collection agency.

Other Categories of Recipients

State authorities and courts.

Where We Process Your Data

Your data is exclusively processed in our data centers in Denmark.

Cookies and the Right to Object to Direct Advertising

We use cookies to enhance your experience on our website. Cookies are small files stored on your computer that contain various pieces of information. You can disable cookies in your browser settings, but this may lead to functional restrictions on our website.

For more information on managing cookies for online marketing and tracking purposes, you can visit:

Presence on Social Media

We maintain an online presence on social networks and platforms to communicate with our customers, prospects, and users and to inform them about our services. These platforms include Facebook, Twitter, Instagram, and LinkedIn. When using these platforms, the terms and conditions and data processing guidelines of the respective operators apply.

The processing of personal user data is based on our legitimate interests in comprehensive user information and communication with users in accordance with Art. 6 para. 1 lit. f GDPR. If users are asked by the respective providers of the platforms for consent to data processing, the legal basis of the processing is Art. 6 Abs. 1 lit. a GDPR.

Your Rights as a Data Subject

You have the right to information about your personal data that we process. You also have the right to rectification, deletion, or restriction of processing, as applicable under the law. Furthermore, you have the right to object to the processing of your data and the right to data portability.

Right to Lodge a Complaint

You have the right to lodge a complaint about the processing of your personal data by us with a supervisory authority for data protection.

Voluntary Nature of Data Provision

There is no legal obligation for you to provide your data to Asergo ApS. However, you may not be able to use certain services if you do not provide us with your information. The provision of your data is entirely voluntary.

If you have any questions or concerns about our Privacy Policy, please contact us at @asergo.com.