FAQ
Frequently Asked Questions about Asergo
Here are some of the most frequently asked questions about Asergo. If you have any other questions, please contact us.
Asergo provides fully-managed Kubernetes clusters on dedicated bare-metal hardware in EU data centers. Unlike cloud providers who use shared virtual machines, we offer superior performance with fixed pricing, complete data sovereignty, and hands-on expert support.
Asergo combines deep Kubernetes expertise with dedicated bare-metal infrastructure in our EU data centers. We offer cloud flexibility with superior performance, fixed pricing, complete data sovereignty, and hands-on expert support from engineers who actually build and run our infrastructure.
We can deploy your dedicated Kubernetes cluster in as little as 5 working days. Our process starts with a technical consultation, followed by a fixed-price quote, and then rapid deployment of your fully-configured environment.
You can contact our Kubernetes engineers directly through our contact form. We offer quick technical consultations where our engineers map your workload, size your cluster, and answer every technical question - no sales hand-offs, just direct access to the people who build and run our data centers.
We offer dedicated bare-metal servers in our EU data centers, not shared cloud resources. This means predictable performance, fixed pricing, and no noisy neighbors.
Our infrastructure features ISO 9001 & 27001 certified data centers, dedicated bare-metal servers, multiple availability zones, redundant power and networking, and 24/7 expert management. We've been deploying Kubernetes since v0.9 and hosting since 2001.
Yes, we offer AI/GPU infrastructure, but not as a preconfigured product line. Every solution is customized to meet the exact needs of your AI and machine learning workloads. Contact our team to discuss your requirements—we’ll design the best solution for you.
The Core Package includes a fully-managed Kubernetes cluster on dedicated bare-metal hardware, 3 master nodes, comprehensive monitoring, 24/7 support, and all infrastructure management. Pricing starts at €1.260/month for the first 3 months (30% discount), then €1.800/month.
No hidden fees. Our pricing is all-inclusive with no surprises, no platform lock-in, and no wrappers. You can cancel anytime with 24-hour notice before the billing cycle ends. We offer monthly contracts with transparent pricing.
The Core Package includes everything you need tox get started. A fully managed control plane and 3 worker nodes, 24/7 monitoring, control plane backup, and direct access to our engineers.
Asergo specializes in business-to-business (B2B) transactions and does not offer services to private individuals.
Yes. Our engineers work with you to map your workload, size the cluster, and ensure a smooth transition—all while maintaining data sovereignty and security.
Yes, we support migrations from other Kubernetes vendors. Some providers modify the Kubernetes stack, which can complicate the process. Contact us to discuss your specific requirements and options.
No installation required. We install and configure all monitoring software drivers in your cluster. The EFK stack (Elasticsearch, Fluentd, Kibana) is pre-configured and accessible through your Asergo Dashboard for viewing and filtering logs.
We provide a fully managed Kubernetes environment, including monitoring, logging, and maintenance. Since we do not modify the core Kubernetes architecture and your infrastructure is dedicated, you can integrate your own tools—either alongside or as a full replacement for Asergo’s preinstalled solutions.
Multifunction nodes are designed to provide ample capacity for running both containerized (scale-out) and traditional monolithic (scale-up) software stacks. Additionally, you can combine your Kubernetes clusters with dedicated bare-metal servers over private networks, making this setup an ideal solution for customers migrating from legacy infrastructure or running mixed workloads.
A dedicated servers is physical server entirely dedicated to a single customer, not shared with others.
We can provide clusters of any size, starting from 3 dedicated server worker-nodes and scaling up to hundreds, depending on your requirements.
Asergo provides fully-managed Kubernetes clusters on dedicated bare-metal hardware in EU data centers. Unlike cloud providers who use shared virtual machines, we offer superior performance with fixed pricing, complete data sovereignty, and hands-on expert support.
Asergo combines deep Kubernetes expertise with dedicated bare-metal infrastructure in our EU data centers. We offer cloud flexibility with superior performance, fixed pricing, complete data sovereignty, and hands-on expert support from engineers who actually build and run our infrastructure.
Asergo was founded in Copenhagen, Denmark, in 2001. With 25 years of experience in hosting and infrastructure, we have been deploying Kubernetes clusters since the early versions (v0.9). We specialize in European Kubernetes software and infrastructure hosting.
We can deploy your dedicated Kubernetes cluster in as little as 5 working days. Our process starts with a technical consultation, followed by a fixed-price quote, and then rapid deployment of your fully-configured environment.
You can contact our Kubernetes engineers directly through our contact form. We offer quick technical consultations where our engineers map your workload, size your cluster, and answer every technical question - no sales hand-offs, just direct access to the people who build and run our data centers.
Before contacting us, it's helpful to have details about your current workload, expected traffic patterns, storage requirements, and any specific compliance or performance needs. Our engineers will help assess your requirements and provide a tailored solution.
We offer dedicated bare-metal servers in our EU data centers, not shared cloud resources. This means predictable performance, fixed pricing, and no noisy neighbors.
Our infrastructure features ISO 9001 & 27001 certified data centers, dedicated bare-metal servers, multiple availability zones, redundant power and networking, and 24/7 expert management. We've been deploying Kubernetes since v0.9 and hosting since 2001.
Yes, we offer AI/GPU infrastructure, but not as a preconfigured product line. Every solution is customized to meet the exact needs of your AI and machine learning workloads. Contact our team to discuss your requirements—we’ll design the best solution for you.
We currently operate two data centers in Copenhagen, Denmark (CPH2/CPH3). Denmark was chosen for political stability, renewable energey leadership, premium infrastructure, and strategic positioning within the European Union.
Asergo is ISO/IEC 27001:2022 certified for information security management, in the scope of hosting Kubernetes solutions.
As a european company we are fully GDPR compliant
All Asergo clusters are single-tenant. Your applications run on dedicated bare-metal servers in our EU data centers, ensuring full isolation, security, and control—with no shared resources or third-party reliance.
Yes, we can deliver fully air-gapped clusters. For tailored air-gap solutions, contact our team to discuss your needs.
Each data center features multiple isolated availability zones with redundant power distribution and network access. Our infrastructure is designed for fault tolerance, with automated failover and comprehensive backup systems to prevent downtime during catastrophes.
Our facilities implement strict access controls, allowing only authorized Asergo personnel to access the premises. We maintain separate colocation areas where access requires valid IDs, access cards, and physical keys.
No. We do not alter the Kubernetes source code or lock you into our platform. Your cluster remains standard and portable.
We offer dedicated bare-metal servers in our EU data centers, not shared cloud resources. This means predictable performance, fixed pricing, and no noisy neighbors.
Our infrastructure features ISO 9001 & 27001 certified data centers, dedicated bare-metal servers, multiple availability zones, redundant power and networking, and 24/7 expert management. We've been deploying Kubernetes since v0.9 and hosting since 2001.
We currently operate two data centers in Copenhagen, Denmark (CPH2/CPH3). Denmark was chosen for political stability, renewable energey leadership, premium infrastructure, and strategic positioning within the European Union.
Asergo is ISO/IEC 27001:2022 certified for information security management, in the scope of hosting Kubernetes solutions.
As a european company we are fully GDPR compliant
All Asergo clusters are single-tenant. Your applications run on dedicated bare-metal servers in our EU data centers, ensuring full isolation, security, and control—with no shared resources or third-party reliance.
Yes, we can deliver fully air-gapped clusters. For tailored air-gap solutions, contact our team to discuss your needs.
All clusters run on dedicated infrastructure with zero multi-tenancy. Your data is physically isolated from other customers, with no shared hardware.
We implement industry best practices including access controls, network security, vulnerability management, incident response, and operational security. All controls are regularly audited by third-party assessors and monitored continuously to ensure compliance.
Your data never leaves our Denmark-based data centers. We own and operate all infrastructure—no third parties.
Yes, we offer AI/GPU infrastructure, but not as a preconfigured product line. Every solution is customized to meet the exact needs of your AI and machine learning workloads. Contact our team to discuss your requirements—we’ll design the best solution for you.
Our Kubernetes clusters are prepared to run distributed storage, enabling you to keep data inside your cluster for fast low-latency access, all while taking advantage of your nodes existing capacity and resiliency.
We provide S3-compatible object storage, which is designed to be highly scalable and ideal for managing unstructured data. This type of storage is perfect for businesses looking for flexible, secure, and efficient data storage solutions.
Every cluster includes application monitoring with real-time dashboards, hardware monitoring for infrastructure metrics, and application logging with the EFK stack. All monitoring data is retained for up to 36 months with secure streaming to our service mesh.
We offer various worker node types to meet the diverse needs of our customers. This variety ensures optimized performance and cost-efficiency for different workloads. Our worker node types are developed based on customer feedback, allowing us to provide tailored storage solutions that best fit specific applications and industries.
Multifunction nodes are designed to provide ample capacity for running both containerized (scale-out) and traditional monolithic (scale-up) software stacks. Additionally, you can combine your Kubernetes clusters with dedicated bare-metal servers over private networks, making this setup an ideal solution for customers migrating from legacy infrastructure or running mixed workloads.
No. We do not alter the Kubernetes source code or lock you into our platform. Your cluster remains standard and portable.
Every cluster includes 3 dedicated master nodes running in different availability zones. The control plane runs kube-scheduler, etcd, kube-apiserver and kube-controller-manage with automated backups every 8 hours.
A dedicated servers is physical server entirely dedicated to a single customer, not shared with others.
We can provide clusters of any size, starting from 3 dedicated server worker-nodes and scaling up to hundreds, depending on your requirements.
The Core Package includes a fully-managed Kubernetes cluster on dedicated bare-metal hardware, 3 master nodes, comprehensive monitoring, 24/7 support, and all infrastructure management. Pricing starts at €1.260/month for the first 3 months (30% discount), then €1.800/month.
No hidden fees. Our pricing is all-inclusive with no surprises, no platform lock-in, and no wrappers. You can cancel anytime with 24-hour notice before the billing cycle ends. We offer monthly contracts with transparent pricing.
The Core Package includes everything you need tox get started. A fully managed control plane and 3 worker nodes, 24/7 monitoring, control plane backup, and direct access to our engineers.
Asergo specializes in business-to-business (B2B) transactions and does not offer services to private individuals.
Yes. Our engineers work with you to map your workload, size the cluster, and ensure a smooth transition—all while maintaining data sovereignty and security.
Yes, we support migrations from other Kubernetes vendors. Some providers modify the Kubernetes stack, which can complicate the process. Contact us to discuss your specific requirements and options.
We accept SEPA, credit cards, bank transfers, and PayPal. We support multiple currencies including Euro (EUR), Danish Krone (DKK), Norwegian Krone (NOK), Pound Sterling (GBP), Swedish Krona (SEK), and US Dollar (USD).
We provide S3-compatible object storage, which is ideal for both short- and long-term archiving. With fast retrieval times, it is perfect for critical backups.
Our Kubernetes clusters are prepared to run distributed storage, enabling you to keep data inside your cluster for fast low-latency access, all while taking advantage of your nodes existing capacity and resiliency.
We provide S3-compatible object storage, which is designed to be highly scalable and ideal for managing unstructured data. This type of storage is perfect for businesses looking for flexible, secure, and efficient data storage solutions.
All clusters run on dedicated infrastructure with zero multi-tenancy. Your data is physically isolated from other customers, with no shared hardware.
We offer various worker node types to meet the diverse needs of our customers. This variety ensures optimized performance and cost-efficiency for different workloads. Our worker node types are developed based on customer feedback, allowing us to provide tailored storage solutions that best fit specific applications and industries.
Every cluster includes application monitoring with real-time dashboards, hardware monitoring for infrastructure metrics, and application logging with the EFK stack. All monitoring data is retained for up to 36 months with secure streaming to our service mesh.
No installation required. We install and configure all monitoring software drivers in your cluster. The EFK stack (Elasticsearch, Fluentd, Kibana) is pre-configured and accessible through your Asergo Dashboard for viewing and filtering logs.
We provide a fully managed Kubernetes environment, including monitoring, logging, and maintenance. Since we do not modify the core Kubernetes architecture and your infrastructure is dedicated, you can integrate your own tools—either alongside or as a full replacement for Asergo’s preinstalled solutions.
We provide full transparency into the underlying hardware stack with detailed performance metrics and real-time graphs for network, disk, memory, and processor utilization. This ensures optimal cluster performance and helps identify potential bottlenecks.
Our Public Authoritative DNS supports A, AAAA, CNAME, TXT, MX, and SRV records with optional DNSSEC and automated reverse DNS for Asergo IPs. Private DNS supports the same record types but is optimized for internal service discovery and Kubernetes integration.
We run both forward and authoritative DNS servers in multi-datacenter replication for redundancy. Both Public and Private DNS are highly available with managed defaults and production-ready configurations.
We offer a comprehensive graphical web interface that allows you to create domains and edit records. Additionally, all of this functionality is accessible through our GraphQL API, enabling you to automate your DNS configuration.
We offer a comprehensive graphical web interface that allows you to create domains and edit records. Additionally, all of this functionality is accessible through our GraphQL API, enabling you to automate your DNS configuration.
The API supports comprehensive functionality as every feature in our Dashboard is exposed via the API.
No.
Our identity provider supports kubectl authentication for secure cluster access, internal admin dashboards with existing user reuse, custom apps with easy OpenID implementation, and service-to-service authentication with token-based access without manual user management.
Roles assigned in your Asergo dashboard automatically translate into application permissions via standard JWT claims. This provides role-aware authorization across all integrated services without requiring separate user management systems or redundant role configurations.
We contract renewable supply for your racks and issue certification confirming your cluster’s consumption is covered by 100% renewable electricity. It’s billed as a simple add‑on.
No. Our approach starts with efficiency improvements that do not reduce performance — like single‑socket designs and free cooling. Your SLAs and reliability remain unchanged.
We collaborate with facility providers and municipalities where feasible to channel excess heat for building or district heating. Availability varies by site and partner.
Components are securely wiped where applicable and processed via certified recycling partners to reclaim materials and dispose of non‑reusable parts responsibly.
We offer server-grade GPUs from leading manufacturers, including NVIDIA (A100, H100, L40) and AMD (Instinct MI300). All hardware is selected based on your workload and budget.
Yes. We design fully isolated, air-gapped AI infrastructure for sensitive workloads. Contact us to discuss security and compliance requirements.
Yes. We ensure your AI hardware integrates with your preferred ML frameworks, container orchestration (e.g., Kubernetes), and data pipelines.
We leverage our supplier-agnostic approach to source cost-effective hardware and avoid vendor lock-in. Our solutions are priced to deliver maximum performance per euro.
Absolutely. We specialize in Kubernetes-native AI deployments, ensuring seamless integration with your current setup.